Frequently Asked Questions
Here you will find all the answers to the main questions regarding our platform, our services and our company.
Yes, your order is sent to you directly by the producer who is clearly identifiable.
LaserSeven is an on-demand manufacturing platform that simplifies the supply of custom
metal parts. Our extensive network of specialists offers CNC machining, sheet metal work
and laser tube cutting services, for both single parts and large production runs.
Through our extensive network, LaserSeven monitors the production capacity and availability
of our partners on a daily basis. For each order, we select not only the most suitable
workshop, but also the one with the availability to start production immediately
You can check the status of your order at any time in your customer space.
Throughout the ordering process, LaserSeven remains your sole contractual partner and
contact. If you are not satisfied with the quality of the parts delivered, please contact us and
describe your problem. We will do our best to find a quick and simple solution to your
problem.
For manufacturing procedures of complex parts such as bent parts, CNC machined parts,
laser tube cutting, as well as parts involving milling or tapping, our producers need a
technical drawing with all the tolerances and information you deem necessary for the
manufacture of your parts. You can add your technical drawing in PDF format a^er
configuring your order.
Of course, we also offer a CAD file design service for both simple and complex parts. To find
out more, see our “CAD Service” section.
Creating a customer account and calculating a quote are free of charge. The only charges you
will have to pay are the manufacturing costs mentioned on the quote when you place your
order.
We provide our services for all industries using metal-based parts. This includes the
automotive, aerospace, energy, medical and many other sectors. You can contact us directly
if you have a specific application, and we’ll be delighted to answer any questions you may
have about our ability to carry out your project.
